No need to go to a branch! We come to you, with a variety of ways to get it done: mobile apps, online account access, Facebook®, Twitter® and Mobile Alerts. Get fast answers with our FAQ page, helpful customer service agents, and automated phone access. You choose how you want to get in touch by clicking around the circle below.
An entire universe of ways to get it done.
FAQs
Mobile Alerts - On the go and on demand text alerts sent to your text messaging-enabled phone. Sign up now to customize your alerts
BankMobile App - Take smarter money everywhere you go. Whether it's paying bills, making transfers, finding an ATM, or depositing money to your account in record time; our suite of mobile features does it all and then some.
Mobile Web - An optimized online banking experience for your smartphone or tablet.
Yup. We're on facebook too. Check out our page to connect with other customers or just give us your feedback. We'd love to hear from you.
Customer Service
1-866-309-7454
1-877-327-9515
Hours of Operation:
7 days a week from 8 a.m. to 11 p.m. ET
Campus Office
1-866-309-7452
The automated services line is available 24 hours a day, 7 days a week.
Tweet us @AskBMD! We're available 7 days a week from 8 a.m. to 11 p.m. ET to answer your questions. Remember, Twitter is a public space so never share any sensitive information!
Find answers to the most frequently asked questions by doing a simple search in the box below. Have a more specific question? No problem. You can email our customer service agents by logging in to your account and clicking on FAQs. Then, simply complete the Email Support Team form, and your note will be sent securely to us.
Digital banking platform powered by BMTX, Inc. BankMobile banking products and banking services are provided by First Carolina Bank, Member FDIC & Equal Housing Lender. The BankMobile Debit Mastercard® card is issued by First Carolina Bank pursuant to license from Mastercard International Incorporated. The card is administered by First Carolina Bank. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. All other names and logos are owned by their respective owners.
BM Technologies, Inc., PO Box 278, Maple Shade, NJ 08052